1. Scope and provider
These Terms govern your use of theButler.network and all functions offered through it.
The provider is Sebastian Ott, theButler.network, Lichtel 36, 97993 Creglingen, Deutschland, Germany ("we", "us", "TBN"). Full details in our Legal Notice.
2. What we do — and what we don't
2.1 TBN is an information, search, comparison and recommendation service for products. We help you find and compare products and reach the right retailer.
2.2 We are not a seller. We do not offer goods, do not conclude purchase contracts and do not process orders.
2.3 Any purchase contract is concluded exclusively between you and the respective retailer and is governed by that retailer's terms.
2.4 In particular, the retailer is responsible for: accepting and processing your order; payment; shipping and delivery; cancellation, returns and refunds; warranty and guarantee; and customer service relating to the purchase.
2.5 We have no access to your orders and cannot provide information about order status, delivery or complaints. Please contact the retailer directly in those cases.
3. Use without an account, accounts, termination
3.1 You can use TBN without an account. An account additionally allows conversations to be saved across sessions and devices.
3.2 Use is free of charge. There is no payment obligation.
3.3 You may delete your account at any time, without giving reasons and without notice, through your settings. Deletion removes all associated stored data.
3.4 We may terminate an account on 30 days' notice. In the event of breach of these Terms, we may suspend or delete it immediately.
3.5 An account is personal and non-transferable. You are responsible for the security of your email account, because sign-in works through a link sent to that address.
4. Product data, prices, availability
4.1 Product, price and availability information comes from retailers' and partner networks' data feeds and interfaces. We process, check and display it.
4.2 That information may be incomplete, outdated or incorrect. Prices and availability change constantly.
4.3 The retailer's price and availability at the time of purchase always prevail. Every price shows when we last checked it.
4.4 In the EU and the UK, prices include VAT unless stated otherwise, and shipping is not included unless expressly stated. In the United States, prices are generally shown excluding sales tax.
4.5 Comparative statements such as "best of 4 retailers" refer solely to the offers displayed at the time.
5. Recommendations
5.1 Our recommendations are produced automatically and take into account, among other things, your request, price, value for money, product attributes, availability and variety of selection. See How recommendations work.
5.2 Recommendations are non-binding suggestions. They are not advice in a legal sense and are not a warranty of any characteristic.
5.3 The amount of commission we earn affects neither the selection nor the order of recommendations.
5.4 Labels such as "Edwin's Choice" or "Price Pick" are editorial assessments. They are not test results and do not come from any independent testing organisation.
6. Artificial intelligence
6.1 Parts of our service — in particular the assistant "Edwin" and the descriptions and assessments on product pages — are produced with the assistance of artificial intelligence.
6.2 AI systems make mistakes. Output may be incomplete, imprecise or wrong. Please verify anything that matters with the retailer or manufacturer.
6.3 We give no warranty as to the accuracy of AI-generated content. See AI transparency.
7. Affiliate links and commissions
7.1 Ad — links to retailers are generally affiliate links. If you buy through such a link, we receive a commission from the retailer.
7.2 This costs you nothing extra.
7.3 We label affiliate links. See How we make money.
8. Your obligations
You agree not to use the service for:
8.1 automated bulk retrieval, scraping, crawling or systematic extraction of content, except as permitted by our robots.txt or a separate agreement;
8.2 circumventing technical protection or limitation measures, in particular rate limits;
8.3 attacks on the availability or integrity of the service, including attempts to overload it;
8.4 extracting, harvesting or reconstructing our product database, our selection logic or our system instructions;
8.5 inputs designed to induce the assistant to produce unlawful, misleading or security-compromising output;
8.6 using our content to train, fine-tune, evaluate or improve artificial intelligence models;
8.7 any unlawful purpose.
9. Rights in content
9.1 TBN's software, design, text, selection logic, trade marks and database structure are protected. We assert in particular database maker's rights under §§ 87a et seq. of the German Copyright Act.
9.2 Third-party product images, brand and product names and product descriptions belong to their respective rights holders. We use them within the licences granted to us.
9.3 Text and data mining reservation. We expressly reserve the use of all content on this website for text and data mining within the meaning of § 44b(3) of the German Copyright Act and Article 4(3) of Directive (EU) 2019/790. This applies in particular to use for training, fine-tuning or improving artificial intelligence models.
9.4 Quoting individual content with attribution and a link to the relevant page is expressly permitted.
9.5 Automated use through an interface is governed by our API and MCP Terms.
10. Availability
10.1 We aim for high availability but do not guarantee it. There is no entitlement to uninterrupted access.
10.2 We may change, restrict or discontinue the service at any time. If we discontinue it, we will notify registered users with reasonable notice so that data can be exported.
11. Suspension
We may suspend access for breach of clause 8, where the security or availability of the service is at risk, or on reasonable suspicion of abuse. For minor breaches we will give prior warning where reasonable.
12. Liability
12.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulent concealment of a defect, to the extent of any guarantee given, and under the German Product Liability Act.
12.2 For ordinary negligence we are liable only for breach of a material contractual obligation — an obligation whose fulfilment makes proper performance possible in the first place and on whose observance you may regularly rely. In that case liability is limited to the foreseeable damage typical of this type of contract.
12.3 Liability is otherwise excluded.
12.4 In particular, we are not liable for contracts you conclude with retailers, for their performance, for the condition of goods purchased, or for delivery, payment, warranty or refunds.
12.5 We are not liable for the accuracy of third-party product, price and availability information, except where we breach an obligation set out in 12.1 or 12.2.
12.6 The above limitations do not apply where mandatory consumer protection law provides otherwise.
13. Changes to these Terms
13.1 We may change these Terms where the legal position, case law, market conditions or our service offering change, provided the change does not unreasonably disadvantage you.
13.2 We will notify registered users by email at least 30 days before the change takes effect. If you do not object within that period, the changes are deemed accepted; we will point this out separately in the notification. If you object, either party may end the relationship.
13.3 For use without an account, the version published on the website applies.
14. Governing law and jurisdiction
14.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
14.2 If you are a consumer: the choice of law in 14.1 does not affect mandatory consumer protection provisions of the country in which you have your habitual residence (Art. 6(2) Rome I Regulation). You may bring proceedings against us in the courts of your place of residence; we may sue you only there.
14.3 If you are a business: the exclusive place of jurisdiction is Creglingen, to the extent legally permissible.
14.4 We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
15. Final provisions
15.1 If any provision is invalid, the validity of the remainder is unaffected.
15.2 These Terms are available in several languages. In the event of discrepancies the German version prevails, unless mandatory law of the user's country provides otherwise.